At Alpha Shelf, we want you to feel confident and informed about every purchase you make. That’s why our business policies are written in simple, no-fluff language so you can focus on what matters most: learning, earning, and building your hustle. Below you’ll find the detailed breakdown of our key policies.
All products sold on Alpha Shelf are instant digital downloads, not physical books. As soon as your payment is processed, you’ll receive an email with a download link to your selected eBook. No waiting, no shipping delays, and no paper cuts, just immediate access to valuable content straight to your device.
These products are optimized for smartphones, tablets, and laptops. You can read on the go, in the classroom, or between your side hustle tasks. If you don’t receive the email within 10 minutes, check your spam folder. Still nothing? Contact us and we’ll make sure it’s sorted.
Key Points:
Due to the nature of our products, all sales are final. Once the eBook is delivered, it cannot be returned or refunded just like you can’t “un-download” a PDF. This helps us protect the integrity of our content and prevents misuse.
That said, if you’ve received the wrong file, or there’s a technical issue with the download (broken link, corrupted file, etc.), reach out to us. We want your learning experience to be smooth, and we’ll fix any genuine issue as quickly as possible; no hoops, no drama.
Key Points:
Each eBook you purchase is licensed for individual use only. That means it’s yours to read, learn from, and grow with, but it’s not to be shared, resold, or uploaded to public platforms. We’ve spent time and effort crafting these guides, and protecting that work helps us keep creating more.
Violating this license not only undermines our work, but could also lead to legal consequences. Be fair. Be kind. Be a responsible digital citizen. Sharing is caring, but only when it’s ethical and legal.
Key Points:
We take your privacy and payment security seriously. All transactions on Alpha Shelf are handled through trusted and encrypted payment gateways. We do not store any sensitive payment information (card numbers, UPI pins, etc.) on our servers ever.
Your personal data (like email and name) is used only for delivering your purchase and sending relevant updates if you opt in. We hate spam as much as you do, and we’ll never share or sell your data. Your trust is more important to us than any marketing trick.
Key Points:
Security audits are performed regularly
We believe in straightforward pricing, what you see is what you pay. The listed price on the product page includes everything. No hidden charges, no surprise taxes, and no additional fees at checkout. Because let’s face it, nobody likes price tag drama.
Our books are priced with students in mind, affordable yet packed with value. If there’s ever a discount or sale, it’ll be clearly mentioned. You’ll never be charged extra without consent, and we’ll never auto-debit or auto-renew anything. One-time payment, full ownership.
Key Points:
100% transparent billing process
We know how frustrating it is when support takes forever. That’s why we keep things simple, if you have any issue, just email us and expect a reply within 24 hours (usually sooner). Whether it’s a download issue, a pre-purchase question, or just a curious mind wanting more info, we’re here.
Our team is small, but we care about every single reader. We aim to resolve all support queries quickly, clearly, and with no copy-pasted responses. You’re not just a customer, you’re part of the hustler community we’re building.
