At Alpha Shelf, we are committed to providing valuable, high-impact digital resources that empower students to start earning while they’re still in college. Our products are designed for instant access and practical use, giving you the tools to launch real income-generating ventures like dropshipping, stock trading, or a print-on-demand business. Because of the nature of our content and its immediate delivery, we follow a strict no-refund, no-cancellation policy. This helps us maintain fairness, protect our content, and ensure that creators and contributors are compensated for their work. This page outlines our full policy to help you understand your rights, responsibilities, and what to expect when you purchase from Alpha Shelf.
Due to the fact that all Alpha Shelf products are digital and immediately accessible after purchase, we do not offer refunds once the product has been downloaded or accessed. Digital content, once delivered, is considered consumed. However, if there has been a genuine error—such as a duplicate charge, a broken file, or an incorrect item delivered—we will investigate the issue. In such cases, you must contact us within seventy-two hours of the purchase and include proof of the transaction. Each request is reviewed on a case-by-case basis to maintain fairness and uphold the quality of your experience.
Once a payment is processed successfully, the purchase is considered final. We do not support cancellations of orders for digital content. This is because the delivery of the product is instant and cannot be reversed. As a brand committed to student empowerment and transparent practices, we request that you read all book descriptions carefully before checking out. Make sure the product you choose aligns with your learning and business goals. Our detailed product pages, previews, and FAQ sections are there to help you make informed decisions before committing to a purchase.
If you have been charged more than once for the same product due to a technical error or payment gateway malfunction, please let us know immediately. We will validate the duplicate transaction and issue a refund for the extra charge after verifying all the transaction details. This process typically takes up to five working days from the date of complaint. Be sure to contact our support team at support@alphashelf.in with the transaction ID, date of purchase, and your email address used during checkout so that we can resolve the issue efficiently.
In the rare case that your downloaded file is corrupt or inaccessible, we ask that you reach out to us within seventy-two hours of receiving the product. Our team will verify the file issue and provide you with a corrected version of the same eBook or guide at no extra cost. Our goal is to ensure every student gets the value they paid for. However, this does not include cases where the file works properly but the user changes their mind after purchasing. We will always do our best to offer technical support and ensure you’re satisfied with the access.
In instances where refunds are approved due to duplicate payments or verified technical issues, the refund will be processed within five to seven working days. The refund amount will be credited to the original mode of payment in 7-15 business days. Please note that banks or third-party payment gateways may take additional time to reflect the refund in your account. We will provide a refund confirmation once the process is complete on our end and remain available for any further clarifications.
Alpha Shelf does not offer trial versions or partial previews of our books beyond what is already available on the product page. This is to preserve the integrity and uniqueness of the content. All available information, summaries, and excerpts are published to help you make an informed decision before buying. We ask our users to make purchases only when they are confident that the product aligns with their learning needs and income goals. Once the product is bought, we do not allow cancellations simply due to a change of mind.
As a buyer, it is your responsibility to thoroughly review the product details before purchase. We ensure that our descriptions are honest, accurate, and updated regularly. All pricing is inclusive of content delivery and support. Misinterpretation of product information or making a purchase without reading the full description is not grounds for a refund or cancellation. We encourage all students to explore the product features, outcomes, and learning scope before hitting that buy button. If you have any doubts, feel free to write to us before completing your order.
If you believe your situation is unique and justifies a special case refund, we ask that you first contact our support team before initiating any third-party disputes or chargebacks. We are here to help and will do our best to resolve the issue amicably. Fraudulent chargebacks for valid transactions will result in the suspension of your access to Alpha Shelf products and potential legal action. Our support team is committed to fairness and will always try to reach a resolution that works for both parties when possible.
This Refunds and Cancellation Policy may be updated from time to time without prior notice. All changes will be posted on this page. We advise our users to review this page regularly to stay informed about any changes in our policies. Your continued use of Alpha Shelf services and purchases indicates your agreement to the latest version of this policy. If you ever have questions or concerns about how this policy applies to your order, our team is just an email away and happy to assist.
